Privacy Policy
Last updated: 29 July 2026
This policy explains how TradeKeel ("we", "us") handles information when you use tradekeel.app and related services. It is written for clarity — it is not a substitute for professional legal advice.
1. Who we are
TradeKeel is a trading journal and analytics product. For privacy questions, contact us via the details published on tradekeel.app.
2. Information we collect
- Account data — such as name, email address, and authentication credentials.
- Trading journal data — trades, notes, journal entries, tags, backtest inputs, and related content you choose to store.
- Usage data — basic technical logs (for example IP address, device/browser type, and pages visited) used to keep the service secure and reliable.
3. How we use information
- Provide, maintain, and improve the TradeKeel product
- Authenticate users and protect accounts
- Respond to support requests
- Send important service notices (for example security or billing)
- Comply with legal obligations where required
We do not sell your personal information. We do not use your trade journal contents to provide investment advice or to trade on your behalf.
4. Legal bases (UK GDPR)
Where UK GDPR applies, we process personal data on bases that may include contract performance (providing the service you signed up for), legitimate interests (security, product improvement), consent where required, and legal obligation.
5. Sharing
We may share information with infrastructure and service providers who help us operate TradeKeel (for example hosting or email delivery), under appropriate confidentiality and data-processing terms. We may also disclose information if required by law or to protect rights, safety, and security.
6. Retention
We keep account and journal data while your account is active and for a reasonable period afterward if needed for backups, disputes, or legal requirements. You may request deletion of your account subject to residual legal or operational needs.
7. Security
We use reasonable technical and organisational measures to protect information. No method of transmission or storage is perfectly secure; please use a strong unique password and protect access to your devices.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data, and to object or withdraw consent where processing is consent-based. Contact us to exercise these rights. You may also complain to the UK Information Commissioner's Office (ICO) if you believe your rights have been infringed.
9. International transfers
If we process data outside the UK, we will take steps designed to provide appropriate safeguards consistent with applicable law.
10. Children
TradeKeel is not directed at children under 16. We do not knowingly collect personal information from children.
11. Changes
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date on this page.
See also our Terms of Service.